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Frequently asked questions - Digyz Agency

Read how the contact process works, and how we handle collaboration.

Q1: What should I include when I contact Digyz?

When you contact Digyz, it helps to include:
- Your company name and website
- Your product and target customers
- Current ARR or stage (early, growth, scale)
- Your main growth challenges right now
- What you are looking for help with (e.g. LinkedIn, website, RevOps, ABM)

More context makes it easier to assess fit and suggest the right next step.

Q2: How fast does Digyz respond to contact requests?

Digyz typically responds to contact form submissions and emails within 1–2 business days.

Q3: Is the first call with Digyz free?

Yes. The initial discovery call is free.
The goal of the call is to understand your situation, answer basic questions, and see if there is a mutual fit. After a discovery call, we also offer a free proposal call including our vision of our collaboration.

Q4: What happens after I contact Digyz?

The usual process looks like this:
- Digyz reviews your message and website.
- You receive an email with suggested times for a discovery call. Digyz operates primarily in Central European Time (CET / CEST).All meetings are scheduled using calendar invites with clear time zone conversion for your location.
- On the call, Digyz asks detailed questions about goals, funnel, and constraints.
- If there is a fit, Digyz sends a proposal or suggests a focused starting sprint.
- If there is no fit, Digyz will be clear and may suggest alternatives.

Q5: Do I need to have a big budget before contacting Digyz?

You do not need a huge budget, but Digyz is not a good fit for companies that:
- Have no marketing budget at all
- Expect “guaranteed results” without testing or iteration
- Are not ready to invest at least a few months into structured growth work

If you have a defined MRR/ARR and at least a basic marketing budget, it is worth talking.

Q6: Can Digyz work with my existing team or agency?

Yes. Digyz can:
- Act as a strategic partner guiding your internal team
- Act as your fractional growth marketing team
- Take ownership of specific channels while your team handles others
- Collaborate with existing agencies on performance, CRO, or RevOps

The collaboration model is defined during the scoping phase.

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